Assisted Living Facilities Service Design

In this project, we present HAIP (High-resolution AI Positioning) technology, which solves the major problem that intrusion from IoT sensors change the customer experience.

OVERVIEW

About the Project

This rapid design project was based on a prompt given by Createability to design the service or discover the new business model for its current training service. Three-person teams were created with assigned roles and responsibilities simulating today’s work environment. We conducted research, prototype ideas, and finally pitched our solution to the client.

  • Role: 
    Design Manager

  • Tools: 
    HTML, CSS, Javascript

  • Client: 
    Createability

  • Timeline: 
    January 2019-February 2019

THE CHALLENGE

How could we improve service delivery, facilitate connecting data and business process efficiency?

Although we have IoT devices that collecting health data and IoT platform that showing health information, does it really help our target users live independently? Or facilitate our management and communication?

THE SOLUTION

We decided to apply an AI indoor positioning technology that could overcome the limitation to the current system and achieve the deviation to 10-30cm. By doing so, we can eliminate the number of sensors, and by analyzing the data, we could have more context to understand the behavior of the user.

RESEARCH

Identifying the Problem

The main goal of the research was how to incorporate three CreateAbility IoT platforms: wearables, interactive avatar (tablet app), and utility consumption into our final proposal.

USER PERSONA

We select adults over 65 years living in the assisted living facility, receiving private duty nurses during the recovery period from the hospital.

RESEARCH INSIGHTS

Current Indoor Positioning technology

OUR SOLUTION

HAIP

High resolution AI Positioning technology

KEY TECHNOLOGY

Interactive High resolution AI Positioning technology

POTENTIAL PARTNER

STARWING

• The 5-year old Taiwan-based firm
• Most of the employer was working in GARMIN
• CES 2019 Innovation Awards - Smart Cities

MEMBRAIN

Interactive High Fidelity Design

USE CASE

Scenario

  • After her fall and her son’s persistence, Diane moves into an assisted living facility that has been outfitted with Createability’s Product.

  • Debbie is ready to connect with Dianne and understands her needs to live independently. Thomas specifically requests Debbie to monitor his mothers daily activities.

  • Dianne continues to live independently and make a recovery.

  • Debbie continues to monitor the condition of Dianne and capture her improvements.

  • Thomas receives constant updates about Dianne’s health and daily life and feels less guilty about living far from his mother.

DESIGN GOALS

Value Propositions

BUSINESS STRATEGY

Business Model Canvas
  • Market Strategy


    • Approaching companies that create new assisted living facilities.
    • Utilizing existing resources to target current assisted living facilities to outfit the Indoor Positioning System.

  • Value for Assisted Living Facilities


    • Ground-level implementation - implementing while building facilities
    • Lesser chances of errors

  • Value for Createability


    • Expansion into new market segments
    • Centralized system for monitoring and updates

  • Key Activities


    • Providing Customized Healthcare
    • Real-time analysis
    • Maintaining timely analysis
    • Marketing
    • Advertising

  • Key Partners


    • Contract and Hardware Manufacturers
    • Developers to manage to build and to train the AI
    • Cloud Service Partner

  • Key Resources


    • Research and Development team
    • AI and Data management

IMPLEMENTATION PROCESS

AI-Based Data Analysis Engine (Neural Network)

PROJECT MILESTONES

PRODUCT PITCH

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