👋 Hi, I'm Tiffany.
👋 Hi, I’m Tiffany.
I’m a New York–based product designer with a background in product management and software engineering. I specialize in designing complex, workflow-driven products—bringing systems thinking, strong cross-functional collaboration, and a clear approach to turning ambiguous problems into scalable solutions.
Outside of work, I enjoy travel, photography, and exploring personal finance strategies.
my skills
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Core UX & Product Design
End-to-end product design for complex, workflow-driven systems
Systems thinking & information architecture
Interaction design for enterprise and data-rich products
Design within established design systems; scalable pattern creation -
Design & Prototyping Tools
Figma, Sketch, Axure
Adobe Creative Cloud
Prototyping: Framer, InVision, Balsamiq -
Research & Discovery
User interviews, contextual inquiry, observation
Survey design & synthesis
Competitive and market analysis -
Synthesis & Strategy
Affinity mapping & insight synthesis
Journey mapping & service blueprints
Persona development
Problem framing & opportunity definition -
Evaluation & Validation
Usability testing (moderated & unmoderated)
Heuristic evaluation
Cognitive walkthroughs -
Data & Visualization
Data-informed design decisions
Tableau, D3 -
HTML / CSS
JavaScript
experience
- 2021 - 2025
Internet Brands - Associate Product Manager
• Partner with design, engineering, SEO, and business stakeholders to define product opportunities, requirements, and UX flows for a ~$10M digital product portfolio.
• Led data-informed discovery using Google Analytics and SEO research, contributing to growth in referring domains from 7.5K to 11.1K and improved organic visibility.
• Drove cross-functional delivery through agile ceremonies and iterative design reviews, managing multiple workstreams simultaneously while sustaining a delivery velocity of ~80 story points per sprint.
• Translated ambiguous business needs into actionable product requirements, wireframes, and prioritization decisions to strengthen product competitiveness. - 2020 - 2021
Indigo BioAutomation - User Interface Designer
• Designed data-rich interfaces and workflows for the company’s flagship scientific platform, enabling users to interpret complex data and make informed decisions.
• Built a responsive UI component library with defined interaction states (rest, hover, pressed, disabled, focused), improving design consistency and development efficiency.
• Collaborated closely with product managers and engineers to prototype new features and iterate on existing functionality from concept through implementation.
• Supported brand and marketing initiatives by producing visual assets aligned with product strategy and visual identity.
- 2019
Shotzoom - UI/UX Design Intern
• Designed core user experiences for the Android version of a golf GPS app with 3M+ users, focusing on usability and feature clarity.
• Led design for a new booking feature across Android and iOS platforms and redesigned wearable device interfaces integrated with audio hardware.
• Worked with cross-functional teams to ensure design feasibility across mobile and device constraints.
- 2013 - 2018
EMCT INC. - UI/UX Designer
• Led end-to-end UX and UI design for multiple government and enterprise digital products, including mobile apps and web platforms.
• Redesigned the Envi Info Push App, increasing App Store ratings from 3.0 to 4.3 and scaling the user base from 10K to 300K.
• Played a key role in expanding the company’s ability to win government contracts, contributing to 200% revenue growth and organizational scale-up.
• Delivered design for 17 websites and 11 applications, many of which remain active in production today.
- 2009 - 2013
InFane Design Group, CO., LTD. - Project Manager
• Established and managed a new planning team within a branding agency, overseeing cross-disciplinary collaboration.
• Led integrated client engagements across branding, graphic design, marketing, public relations, and advertising, aligning creative output with business strategy.
education
- 2018 - 2020
Indiana University–Purdue University Indianapolis
Master of Science in Human-Computer Interaction
- 2024-2025
App Academy
Software Engineering Track: Part-Time Online
- 2025
Project Management Institute
PMI Certified Professional in Managing AI (PMI-CPMAI)â„¢
- 2004 - 2009
National Taiwan University
Bachelor of Science in Geography
awards
- 2020
Tech To Protect Challenge Seed and Progress Award
- 2019
Tech to Protect Challenge National Award
Tech to Protect Challenge Pittsburgh
Tech to Protect Challenge Chicago
AT&T Firstnet Hackathon
Design Sprint for Reconnected Community
Golden Key International Honour Society
IUPUI
Grace Hopper Scholarship
Graduate and Professional Educational Grant
Indiana University
- 2018
Merit Scholarship
Indiana University
leadership
- 2019-2020
Vice President
Taiwanese Student Association at IUPUI
publication
- 2020
IEEE CCWC
Zenext - A Voice Command Virtual Assistant for Law Enforcement and Emergency Responders
- 2020
IEEE CCWC
- 2017
IARIA Journals
From Crowdsourcing to Crowdsharing: The SmartEnvironmental Sensing Web of EPA
