Hi, I'm Tiffany.

Product designer and former APM. I work best when the problem isn't fully defined yet — I'd rather build something rough and learn fast than wait for perfect information.

I specialize in complex, trust-critical systems: moderation workflows, enterprise platforms, high-stakes decision design. I've also shipped AI-assisted products and hold a CPMAI certification in AI product management.

Recent Projects

Verdict AI — From Statistical Rules to Evidence-First Moderation

I tried to solve the same problem three times. A statistical method at work, an AI classifier after leaving, and finally a system that stopped trying to give answers and started surfacing evidence instead.

Focus: Trust & Safety, Human-in-the-loop, Explainable AI
Role: Product Designer (UX · System Design · Applied ML)

Enterprise Notification System

My first project where I realized UI thinking wasn't enough — and what I learned from being asked questions I couldn't answer.

Focus: Attention management, system design, enterprise SaaSn
Role: Product Designer (End-to-End Ownership)

Enterprise Review Workflow System

A hundred problems that turned out to be one. I drew a flow diagram so complex my PM colleague logged off and handed me the project. That diagram showed me where the system was actually broken.

Focus: System reliability, workflow scalability, B2B SaaSS
Role: Product Designer (End-to-End Ownership)

Roommate Matching

A product that worked as designed. And a problem design couldn't solve.

Focus: Trust, marketplace dynamics, consumer product strategy
Role: Product Designer + Associate Product Manager (End-to-End Ownership)

Earlier Work

Previously I've worked on biotech SaaS, startup products, and public-sector platforms across regulated, high-stakes domains. My earlier work includes government data visualization platforms and mobile apps that scaled to hundreds of thousands of users.

My Clients

Academic Projects

Industry Projects

Explorations & Side Projects